Dear Residents and Families,
We are excited to announce that we will be allowing indoor visits for our residents, and we are so happy to welcome you back! In keeping with the state and federal guidance, we want to ensure that these visits are as safe as possible by reducing the risk of COVID-19 exposure to our residents and staff.
Scheduling: To schedule a visit online, please select an available time slot to which you can sign up by clicking HERE.
Until we determine how many families will be visiting, we are asking that these visits be kept to 15 minutes and no more than once per week for now. We may expand these hours and availability in the future as we see what the demand is.
Please note that per the Governor’s directive, we will not be allowing indoor visitation if our county is at a red level on the CMS color-coded positivity classification, if we have had a resident or staff member test positive in the prior 14-day period, or if our PPE supply does not allow for safe visitation. To check our visitation status, please visit https://coronavirus.ohio.gov which will have our ability to welcome visitors as well as our visitation protocols.
Visitation Requirements & Limitations: To comply with the state’s social distancing requirement, we are limiting visitors to 1 person per resident per visit. Visitors will be required to sign in and provide a full home address and phone number in case contact tracing should ever be necessary. For those visitors that are not known to our staff, photo identification may be requested. We are also asking that all visitors be mature enough to comply with our infection control protocols, including masking. For the protection of our residents, families, and staff, residents who are being quarantined because of a recent hospital stay or the development of signs/symptoms of COVID-19 will not be permitted to receive visitors except in certain circumstances.
Environment & Accommodations: Upon arrival to the facility, please proceed to the main receptionist desk for screening. Visitors will then be escorted back to the visitation area. Residents and visitors should remain in the visitation area for the duration of their visit and maintain 6 feet of social distancing at all times. There will be markers on the ground to help everyone stay at safe intervals. We understand the importance of physical contact like hugs, but not maintaining social distancing during these visits puts all our residents at risk. If social distancing cannot be maintained throughout the visit, it may be necessary for our staff to end the visit early.
Screening: All visitors will be screened and temperatures taken upon arrival. If a visitor has symptoms or has tested positive for COVID-19, the visit will be rescheduled. We will have hand sanitizer for our residents and visitors and kindly request that everyone use it at the beginning and the end of each visit. The screening tool that will be completed prior to your visit is enclosed. If you have any of these symptoms, for the safety of your loved one, please reschedule your visit.
Face coverings: Both residents and visitors will wear masks for the duration of the visit. Visitors are required to wear surgical or medical masks- if you do not have a medical-style mask, one will be provided to you. If there is a medical reason that a visitor cannot wear a mask during the visit, please notify us at the time of scheduling so we can discuss alternate safety options.