Dear Residents and Families, 

We are excited to announce that we will be allowing indoor visits for our residents, and we are so happy to welcome you back! In keeping with the state and federal guidance, we want to ensure that these visits are as safe as possible by reducing the risk of COVID-19 exposure to our residents and staff.


Scheduling: To schedule a visit online, please select an available time slot to which you can sign up by email by clicking HERE

The hours for visitation will be: 

Tuesdays: 10 AM-12 PM 

Wednesdays: 3-5 PM 

Thursdays: 1-4 PM 

Some occasional Saturdays and Sundays: 10 AM – 12 PM 


We ask that you do not sign up if you have already been granted ongoing compassionate care visits and that these visits be no more than once per week for now. Visitation will remain at 20 minutes per visit as time is needed to properly sanitize between each visit. We may expand these hours and availability in the future as we see what the demand is. 


Please note that per the Governor’s directive, we will not be allowing indoor visitation if our county is at a red level on the CMS color-coded positivity classification, if we have had a resident or staff member test positive in the prior 14-day period, or if our PPE supply does not allow for safe visitation. To check our visitation status, please visit which will have our ability to welcome visitors as well as our visitation protocols. 


Visitation Requirements & Limitations: To comply with the state’s social distancing requirement, we are limiting visitors to 2 persons per resident per visit. Visitors must be 18 and older and will be required to sign in and provide a full home address and phone number in case contact tracing should ever be necessary. For those visitors that are not known to our staff, photo identification may be requested. We are also asking that all visitors be mature enough to comply with our infection control protocols, including masking. As an added level of precaution, we will be providing plexiglass dividers in the space that will remain between residents and guests. For the protection of our residents, families, and staff, residents who are being quarantined because of a recent hospital stay or the development of signs/symptoms of COVID-19 will not be permitted to receive visitors except in certain circumstances.  


Environment & Accommodations: Upon arrival to the facility, please stop at the entryway screening station and the receptionist will assist with the screening process. Visitors will then be escorted back to the visitation area. Residents and visitors should remain in the visitation area for the duration of their visit and maintain 6 feet of social distancing at all times. There will be markers on the ground to help everyone stay at safe intervals. We understand the importance of physical contact like hugs, but not maintaining social distancing during these visits puts all our residents at risk. If social distancing cannot be maintained throughout the visit, it may be necessary for our staff to end the visit early.  


Screening: All visitors will be screened, and temperatures taken upon arrival. If a visitor has symptoms or has tested positive for COVID-19, the visit will be rescheduled. We will have hand sanitizer for our residents and visitors and kindly request that everyone use it at the beginning and the end of each visit. The screening tool that will be completed prior to your visit is enclosed. If you have any of these symptoms, for the safety of your loved one, please reschedule your visit. 


Face coverings: Both residents and visitors will wear masks for the duration of the visit. Visitors are required to wear surgical or medical masks- if you do not have a medical-style mask, one will be provided to you. If there is a medical reason that a visitor cannot wear a mask during the visit, please notify us at the time of scheduling so we can discuss alternate safety options.  


Gifts/items: No food/beverage/tobacco will be permitted during visitation. All items brought from home for a resident must follow our regular policy for allowable items. If you need information on that policy, please reach out to us. 


Prior to your visit, please review these educational materials so you are familiar with how to protect yourself and your loved one from COVID-19. As the number of COVID-19 cases in our area and around the country continues to fluctuate, we ask that anyone who plans on visiting be very diligent about infection control prevention in their daily lives. We are so glad that we can offer these visits to our residents. Our residents and staff are very excited to see you and your families again. Thank you in advance for your understanding and adherence to these guidelines. Together, we can ensure that these visits are safe for everyone involved. 


Thank you, 

Mackenzie Degyansky, LNHA 


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