The AHCA/NCAL awarded Broadview Multi-Care Center, Cedarwood Plaza, Franklin Plaza, Hillside Plaza, Parkside Villa, Pleasant Lake Villa, Pleasantview Care Center, and Wickliffe Country Place the AHCA/NCAL National Quality Award at the Bronze—Commitment to Quality Award.


The AHCA/NCAL National Quality Award Program is a progressive, three-step process that encourages the continuous learning, development, and execution of integrated quality systems to achieve performance excellence. Each progressive step requires a more detailed and comprehensive demonstration of quality integration and performance. The criteria for each step is based on the Baldrige Performance Excellence Program.


Bronze—Commitment to Quality Award recipients are able to describe their mission, characteristics, and key challenges and to recognize the relationship of these factors to their ability to achieve performance improvement. The Bronze Award recognizes the provider for developing a foundation to begin a journey of continuous quality improvement, and does not necessarily correspond to any public measure of performance.


The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represents more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and development disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the nearly 5 million seniors and individuals with disabilities who receive long-term or post-acute care in our facilities each year.

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